Welcome to the Artysan Baker website (referred to as "Artysan Baker," "we," "us," or "our"). These Terms and Conditions govern the use of our website and the ordering process. By accessing and using our website, you agree to comply with these Terms and Conditions. It is essential to read and understand them as they establish the rights and obligations between you (referred to as "the customer" or "the Account Holder") and Artysan Baker. We recommend keeping a copy of these Terms and Conditions for future reference.
If you do not agree with these Terms and Conditions, please refrain from registering an account or using our website. Additionally, please note that by using any of the services provided on the Artysan Baker website, you are required to register as an authorized user. Artysan Baker reserves the right to decline any registration request at our sole discretion.
Website Usage
The Artysan Baker website (www.artysanbaker.co.uk) is provided to you free of charge for personal use, subject to these Terms and Conditions. By accessing and using the website, you acknowledge your acceptance of these Terms and Conditions.
It is important to note that these Terms and Conditions do not affect your statutory rights. If you have any questions regarding these Terms and Conditions or issues arising from them, please reach out to us via our Contact Us page.
Eligibility and Registration Information
To register on the Artysan Baker website (artysanbaker.co.uk), you must be at least 18 years old. We take this measure to ensure a safe and secure environment for all our users.
It is your responsibility to provide accurate, current, and complete information during the registration process. If there are any changes to the information you provided at the time of registration, we kindly request that you promptly update your personal details on the website or reach out to our dedicated Artysan Baker Customer Information team.
We respect your privacy and handle your personal information in accordance with our privacy policy, which can be found on our website.
Agreement to Terms of Use
By registering to use the Artysan Baker website, you acknowledge and agree to abide by the terms and conditions set forth in this agreement.
You agree not to impersonate any other person or entity, use a false name, or use a name you are not authorized to use when using our website.
The Artysan Baker website is intended for individuals aged 18 and above. If you are under 18 but at least 15 years old, you must seek permission from your parent or legal guardian and present them with these Terms of Use. Children under the age of 15 are not permitted to register on our site, and parents or legal guardians may not register on their behalf.
By checking the acceptance box during registration, you confirm that you have read, understood, and agree to be bound by these Terms of Use. Furthermore, you affirm that you are at least 18 years old and are either entering into this agreement for yourself or on behalf of a child in your legal care. If you are a parent or guardian registering on behalf of your child, please note that you are fully responsible for their use of the Artysan Baker website, including any legal liability they may incur.
Each registration is intended for a single user only. Sharing your username with any other person or multiple users on a network is strictly prohibited.
Contact Information
Should you have any questions, concerns, or require further assistance, please do not hesitate to reach out to us.
For inquiries, please email us at [email protected], and we will be happy to assist you. Kindly note that we strive to respond to all inquiries within 2-3 working days.
Password & Security
During the registration process, you will be prompted to create a unique password for your Artysan Baker account. This password is associated with your account, and as the account holder, you are responsible for all activities and orders that occur under this password.
If Artysan Baker has reason to believe that there may be a breach of security or misuse of the website, we may require you to change your password or suspend your account at our sole discretion.
Order Placement and Confirmation
When you place an order on our website, it constitutes an offer to purchase our products.
Upon submitting your order, you will receive an email from us serving as an Order Confirmation and Invoice, indicating that we have received and accepted your order.
We provide an order process that allows you to review and correct any errors before finalizing your order. Please carefully review your order at each stage of the process.
Order Modifications and Cancellations
If you need to modify your order, you may do so within 30 minutes of placing the order by using the "View your Order" link on our website.
For next-day deliveries, once your order has been processed and you have received tracking information, we cannot make any further amendments to your order.
To cancel or modify your order, please notify us via email at least 2 full working days before the scheduled delivery.
Right to Cancel
For UK customers, you do not have the right to cancel the order after midday on the scheduled delivery date.
For overseas customers, you do not have the right to cancel the order once it has been confirmed and paid for.
If you wish to cancel your order after the aforementioned deadlines but prior to the time of delivery, we reserve the right to charge you in full for the items in your order, including the delivery cost.
Our Rights
Modification or Withdrawal: We reserve the right, at our sole discretion, to modify or withdraw, temporarily or permanently, our website or any part thereof, with or without prior notice to you. You acknowledge and agree that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
Changes to the Conditions: We may change the conditions of use for our website from time to time. Your continued use of the website, or any part thereof, following such changes, will be deemed as your acceptance of those changes. It is your responsibility to regularly check the terms and conditions to determine if any changes have been made. If you do not agree with any modifications to the conditions, you must immediately cease using the website.
Dormant Accounts: In the event that your account remains inactive for a period of 13 months or more, we reserve the right to make your account dormant. Please note that a dormant account may have limited functionality or may be subject to additional terms and conditions upon reactivation.
Termination: We reserve the right to terminate your account and access to our website at any time and for any reason, including but not limited to a violation of these Terms and Conditions. In such cases, you will be notified via email, and you must immediately cease using our website.
Pricing and Payment
All prices listed on the Artysan Baker website are in British Pounds (GBP) and are inclusive of applicable taxes.
Payment for orders must be made in full at the time of placing the order. We accept payment via major debit or credit cards, as specified on our website.
You confirm that the payment card used is yours or that you have been authorized by the cardholder to use it.
In the event of a pricing error or omission on our website, we reserve the right to cancel the order and refund any amount paid.
Delivery
We offer delivery services to select areas within the United Kingdom and internationally. Delivery options, timeframes, and charges will be provided during the order process and confirmed in your Order Confirmation.
We strive to deliver orders on the specified date; however, delivery times may be affected by factors beyond our control. We will make every effort to notify you in advance if any delays are expected.
It is your responsibility to provide accurate and complete delivery address details. We cannot be held liable for any incorrect delivery information provided.
Risk and ownership of the products pass to you upon delivery. We are not responsible for any damage or loss that occurs after delivery.
Returns and Refunds
We take pride in the quality of our products and want you to be satisfied with your purchase. If you receive a damaged or faulty item, please contact our Customer Support team within 48 hours of delivery to request a refund or replacement.
For hygiene and safety reasons, we cannot accept returns or provide refunds for perishable food items, unless they are damaged or faulty.
Intellectual Property
The content on the Artysan Baker website, including but not limited to text, images, graphics, logos, and trademarks, is protected by copyright and other intellectual property rights. You may not reproduce, modify, distribute, or use any content from our website without our prior written consent.
Limitation of Liability
To the fullest extent permitted by law, Artysan Baker and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our website, products, or services.
We make no representations or warranties of any kind, express or implied, regarding the accuracy, reliability, or suitability of the information, products, services, or related graphics on our website.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales.
Any dispute arising out of or in connection with these Terms and Conditions, including any non-contractual obligations, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Thank you for choosing Artysan Baker. If you have any further questions or concerns about these terms and conditions, please don't hesitate to contact us.
